New draft Directive on the sale of digital content

11 December

The European Commission has published a new draft Directive on the sale of digital content, the Commission’s proposal together with the text of the draft Directive can be found here.


FCA consultation paper on PPI complaints

07 December

The Financial Conduct Authority (“FCA”) has issued consultation paper CP15/39 on proposed rules and guidance for firms dealing with payment protection insurance (“PPI”) complaints under DISP (the Dispute Resolution section of the FCA Handbook) and/or complaints submitted to the Financial Ombudsman Service (“FOS”). The paper sets out the FCA’s proposals for a deadline by which […]