Robin is ranked as a leading practitioner in Consumer Law by Chambers & Partners. In 2023, he was shortlisted for the Legal 500 Group Litigation and Consumer Junior of the Year Award.
Robin acts across the full spectrum of consumer protection work. He advises and represents clients in CMA investigations, Trading Standards prosecutions, and ASA investigations. His recent experience includes supporting a corporate client through a CMA investigation, assisting with written submissions and developing a mitigation strategy that contributed to a significantly reduced penalty.
He also has extensive experience in major Trading Standards prosecutions and ASA challenges involving advertising claims and marketing practices. Many of his consumer matters involve technical issues related to product claims and regulatory standards, complementing his wider work in food and life sciences regulation.
Robin is regularly instructed to advise businesses on unfair contract terms, unfair commercial practices, pricing practices, distance selling, cancellation rights, and consumer rights.
Robin is a contributing editor of Consumer and Trading Standards: Law and Practice, 4th-12th editions (“the Pink Book”) and editor of the Consumer and Trading Law Cases law reports (2015 – 2018, 2024 – present). He has delivered seminars on related subjects, including to the Chartered Trading Standards Institute, and is a regular contributor to Gough Square Live.
Selected cases include:
- Competition and Markets Authority v a Retail Group (2022): advised a major retail group subject to a CMA investigation (led by Jonathan Kirk KC).
- National Trading Standards v Chique Makeovers & Photography Ltd, Earnshaw, and Crainer (Hull Crown Court) (2022): NTS prosecution of a company and two directors for offences under the Consumer Protection from Unfair Trading Regulations 2008. The case involved 48 complainant witnesses and a complex financial investigation (press coverage here) (sole counsel).
- Re Covid-19 Pricing Practices (2020): advised two national regulators on price gouging during the Covid-19 pandemic. This was a high-level regulatory advice considering the regulators’ powers under existing consumer law to address sharp increases in retail prices for certain health products during the pandemic (together with Daniel Brayley).
- National Trading Standards v Kingstown Associates Ltd (York Crown Court / York & Selby Magistrates Court) (2020): NTS e-Crime Team prosecution of a company for two charges of engaging in unfair commercial practices banned under Schedule 1 of the Consumer Protection from Unfair Trading Regulations 2008. Conviction on both charges following trial resulted in a £150,000 fine plus prosecution costs (upheld on appeal) (press coverage here) (sole counsel).